Terms & Conditions

Please read these Terms and Conditions carefully before using the tutoring services provided by Mindful Maths Tutoring (Year 7-12) and Mindful Primary Tutoring (Grade 1-6)

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Acceptance of Terms by accessing or using our tutoring services, you agree to be bound by these Terms. Mindful Maths Tutoring and Mindful Primary Tutoring offer personalized tutoring services tailored to the individual needs of our students. Our services include one-on-one tutoring sessions or group sessions (maximum of 4 students)

• Tutoring sessions are scheduled in advance and are subject to availability.

• The duration of each tutoring session is one hour

1. Fees and Payment

   • Payment for tutoring services is due in advance (Term payment) unless otherwise agreed upon. Fees are listed under the Pay online tab on the Mindful Maths and Mindful Primary websites.

   • Fees are non-refundable except in cases of cancellation by the tutor or if the student cancels due to unforeseen family circumstances. The latter needs to be approved by the Director of the business.

2. Cancellation Policy

   • Parents/ Students  must provide at least 6 hours' notice for cancellations or rescheduling of tutoring sessions.

   • Failure to provide adequate notice results in a forfeiture of fees for the scheduled session.

3. Responsibilities of the Student 

   • Students are expected to arrive punctually for scheduled tutoring sessions.

   • Year 7-12 Students must come prepared with any necessary materials, assignments, or questions for the tutor. Grade 1-6 students have their resources prepared by the tutor for the lesson.

   • Parents/ Students are responsible for informing the tutor of any specific learning goals or areas of focus.

4. Responsibilities of the Tutor

   • Tutors will conduct sessions in a professional manner, providing instruction and guidance to the best of their abilities.

   • Tutors may provide additional resources or assignments to supplement learning outside of tutoring sessions.

5. Confidentiality

   • All information shared during tutoring sessions, including but not limited to academic performance, personal information, and learning challenges, will be kept confidential.

   • Tutors will not disclose any information about students without their explicit consent, except as required by law.

6.  Code of Conduct

Both tutors and students are expected to conduct themselves in a professional and respectful manner at all times. Discrimination, harassment, or any form of inappropriate behaviour will not be tolerated.

   7. Intellectual Property

 All materials provided by Mindful Maths Tutoring and Mindful Primary Tutoring  including but not limited to worksheets and resources, are the intellectual property of both Tutoring businesses and may not be reproduced or distributed without permission.

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Changes to Terms

We reserve the right to modify or replace these Terms at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the services after any changes constitutes acceptance of those changes.

By accessing or using our tutoring services, you agree to abide by these Terms and Conditions. If you have any questions or concerns regarding these Terms, please contact us.